RMA

RMA

    MRChattanooga, LLC

    Ship to:
    MRChattanooga, LLC
    7448 Hollyhock Ln
    Ooltewah, TN 37363
    Phone: (423) 883-3879
    Fax: (423) 910-1375
    Email: service@mrchatt.com or kennytinker@gmail.com

    Service Department RMA information

    Product Returned By

    If The Product is to be Shipped to a different Address fill in below:

    Product Identification


    AppLeadsPower CordPower SupplyElectrodes


    CracksRattlingMissing parts

    Reason for Repair

    Unit Inoperative, no powerError Code appearsWeak or no outputTimerDisplayButtonsCables

    Repair and ReturnRequest EstimateCalibration OnlyIgnore cosmetic flaws

    Problem occurs:
    All the timeAfter serveral treatmentsOnly occasionallyAt first power up (cold)

    Preferred payment method?
    Visa/MasterCard/Amex (cc information at time of estimate)Valid P.O. # must be included

    Preferred shipping back? (Default is Ground Shipping)
    Fedex Priority OvernightSTD Overnight2 Day Fedex

    Upon receipt of estimate, please approve or decline estimate with-in 30 days. Units can be scrapped at no charge. MRC will provide a estimate of repairs, non-repaired units can be shipped back to you with a bench fee of $55 plus shipping. Please ship your system via FEDEX or UPS, using the postal service can result in delay or loss of your system.

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    *RMA number will be generated automatically upon submission.
    **Please print two copies, one to be mailed and one to keep for yourself.

    ***If an option to print your RMA Form does not show upon submission, please clear your cache/browser history, reload the page and then submit your order again.

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